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Tuesday, June 9 • 9:00am - Wednesday, June 10 • 4:00pm
[On-demand] Discovering Customer Signals in Online Retail

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Come to this talk to learn how AO.com—one of the UK’s largest online electrical retailers—are building real-time, event-driven applications to improve customer experience. Our usage of MongoDB and MongoDB Atlas began by liberating data from our heritage order management applications supporting our Single Customer View initiatives. MongoDB now helps us to track signals across the customer journey including on-site click-stream data. We use these signals to build more personalized experiences such as onsite interventions with unique promo codes or customized delivery propositions.

We’ll be looking at the challenges we faced when adopting MongoDB. We’ll also dive into our adoption of MongoDB Atlas and the benefits this has given us. Finally, we’ll take stock of where we’re at now and what the future of MongoDB looks like within the organization.

Speakers
avatar for Jon Vines

Jon Vines

Software Engineer, AO.com
Jon is a software engineer and team lead at AO.com. Jon has been building, deploying and operating systems for over ten years and is interested in serverless, event-driven architectures and the application of DevOps principles and practices. Jon loves reading, bring recommendatio... Read More →


Tuesday June 9, 2020 9:00am - Wednesday June 10, 2020 4:00pm EDT
On-demand Library